The primary purpose of Nu Skin (Malaysia) Sdn. Bhd. (“Nu Skin”) and its Brand Affiliates is to sell high quality products to customers. If a Brand Affiliate desires to return a Nu Skin product, the following refund policy will apply:

Brand Affiliates

Nu Skin will provide a Brand Affiliate a 90% refund of the purchase price of the product (less applicable bonus) if: the product is returned at the cost of the Brand Affiliate within 12 months from the purchase date; and the product is unopened and resalable.

For further details including the refund policy for Business Support Materials, please refer to Section 4 of Chapter 2 of the Policies and Procedures.