Our mission is to be a global “force for good” by empowering people to improve lives with innovative products, rewarding opportunities, and an enriching culture. In accordance with that mission, we are dedicated to providing consumers with a high level of protection. We want every consumer who participates in Nu Skin to have a positive experience. This is Our Promise to you.
No Sign-up Fee. We do not require new participants to pay any sign-up or entrance fee. We want you to feel free to test the opportunity without being out-of-pocket for any up-front fees.
No Product Purchase Requirement. You are not required to purchase any products or materials to participate in our opportunity. In fact, purchasing products or materials as a new Brand Affiliate will not help you qualify for a commission payment, make you eligible for a higher level of commissions, or provide you any advantage. The only reason you would need to purchase our innovative products as a new Brand Affiliate is if you are interested in using them yourself.
Generous Product Return Policy. We will refund to you 90% of the price, less VAT and applicable bonuses, on unopened and resalable products within 12 months of the order date or Business Support Materials within 30 days of the order date. We do not require you to terminate your Brand Affiliate account in order to take advantage of this benefit. We do not want to make you choose between giving up a business you have started to build or taking advantage of our generous refund policy.
Income Opportunity Transparency. We provide transparency around the income potential of our opportunity. We provide full disclosure of the average monthly commission level of all of our active Brand Affiliates and Brand Representatives, and the percentage of Brand Affiliates at each level of our Sales Program. This is available on our website, during the sign-up process, and can be accessed here.
Sales Force Code of Ethics. We ask our sales force to comply with our Nu Skin Code of Ethics which can be found here. If you are aware of a Brand Affiliate or Brand Representative that is not living up to this Code of Ethics, you may report it to our Brand Reputation and Compliance Department by using any of the methods found on the Contact Us page.