Dear S3 Lessee(s),

We are excited to announce the launch of our new appointment form for scanner troubleshooting enquiries, effective May 2024, tailored specifically for the Malaysia market. Your satisfaction and seamless experience with our scanners are our top priorities, and this new appointment system aims to streamline and expedite support for your scanner-related needs.

To request scanner support for troubleshooting or any other scanner enquiries, we kindly ask you to fill in and submit the BioPhotonic Scanner Troubleshooting Appointment Request Form. You can access the form by scanning the QR code or by clicking this link.

Please note that any walk-in enquiries will be subject to the availability of the technician on duty for walk-ins that day. Should the technician not be available to address your case immediately, rest assured that they will promptly schedule an appointment for your assistance.

We appreciate your understanding and cooperation as we implement this new system to enhance our support services and ensure that your scanner-related issues are addressed efficiently.

Thank you for your continued trust in our products and services.