Device Replacement Request Form
If you couldn't find the answer to your issue above, went through all troubleshooting steps and even tried the "hard reset" as recommended in the video, feel free to submit a Replacement Request. Make sure you have your order number as well as the damaged device close by to check the serial number and batch-code.
Click here to fill in the form.
In case you cannot log in to the UK Nu Skin website we kindly ask you to e-mail us at our local Customer Service e-mail address unitedkingdom@nuskin.com, including the details of your case and the video attached.
We kindly ask you, not to submit your form from our other markets' websites, as we cannot monitor them. Handling such cases could not be ensured from our end.
