How to use ageLOC Galvanic Spa with ageLOC Facial gels
Quick Start Guide
Frequently Asked Questions
1. What should I do if I think my ageLOC Galvanic Spa is not working properly?
Here are some troubleshooting tips if you think your ageLOC Galvanic Spa is not working properly:
1. Are fresh batteries sitting in the ageLOC Galvanic Spa unit properly?
2. Is all plastic film removed from the chrome on the ageLOC Galvanic Spa?
The galvanic device is shipped with a protective plastic coating that must be peeled away from the chrome section and LCD screen. it must be removed for the unit to work properly.
3. Has the grey ageLOC logo button below the led display panel been pressed?
Press the gray selection button once to turn on the instrument. After pressing the soft-touch grey button, a number should appear on the LCD panel. As soon as the number 1 appears, press the button again to toggle over to the desired application option: 1 for the Pre-Treat gel, 2 for the Treatment Gel, 3 for an application with Tru Face® Line Corrector, 4 for the Body Shaping Gel or 5 for an application with the ageLOC Nutriol Intensive Scalp & Hair Serum. To start your application, simply press the conductor head against your face, scalp or body so the level of current can self-adjust. The device will beep once, twice or three times, indicating that it has self-adjusted to your skin. At the end of your application, you will hear two beeps and the clock and number of minutes will disappear from the LCD panel.
4. Is the ageLOC Galvanic Spa device being held correctly?
Galvanic is a current, so it is necessary to hold the chrome section with slightly damp hands while pressing the instrument to the skin. This completes the circuit and allows the current to flow.
Any lifting in either place will break the current and interrupt the application. In this case, the backlight will flash on and off and the instrument will stop beeping until the circuit is re-established.
5. Is the ageLOC Galvanic Spa device being held with slightly damp hands?
Some individuals try to use the ageLOC Galvanic Spa with very dry hands and have difficulty getting it to analyse their skin and generate the optimal level of current. Dry hands do not properly conduct the galvanic current, which can prevent the instrument from analysing. Simply moistening the hand that holds the chrome base of the galvanic device will allow the current to flow properly.
6. Is the ageLOC Galvanic Spa unit being held in place for a moment to allow it to analyse your skin?
After choosing your desired application by pressing the grey selection button, hold the chrome base with a slightly damp hand and press the instrument to the skin. Allow it to analyse. You will know that it has analysed the skin when one, two or three beeps are heard.
2. I don’t feel anything when I use the ageLOC Galvanic Spa, am I doing something wrong?
During a galvanic application, most people will not feel anything. The specially formulated gels help conduct the galvanic current and ensure that it goes into the skin without any discomfort.
The galvanic instrument will beep every 10 seconds and although you may not feel it, the device is working to deliver beneficial ingredients along with galvanic current to revive, rejuvenate and enhance the beauty of your skin.
3. Is it normal to feel a tingling sensation?
Yes, and it’s nothing to worry about. As the ageLOC Galvanic Spa makes use of electric currents to send anti-ageing ingredients into the skin, it’s normal that you may feel a tingling sensation.
4. What metal is used in the ageLOC Galvanic Spa?
The conductors are made of ABS – Acrylonitrile Butadiene Styrene – with electroplated chrome.
5. How do I change the conductor attachments?
To release a conductor, grip the conductor with your free hand, while holding the device with the chrome activation panel facing you and press firmly on the gray release button with your thumb until the conductor is released from the instrument.
To attach a conductor, hold the instrument with the display side up and hold the conductor with the positioning indicator (small etch) facing you. Press firmly to snap the conductor into place. If your conductor fails to attach, make certain the conductor is positioned correctly. Forcing the conductor could damage both the instrument and the conductor. The instrument will not work unless the conductor is attached correctly.
6. How do I clean the ageLOC Galvanic Spa device?
We recommend cleaning your device and heads with a damp cloth.
7. Is the ageLOC Galvanic Spa waterproof?
The device is certified for water spray from any direction. However, it is not certified, nor intended, to be immersed in water. To reduce the risk of shock, burn, fire or injury, do not immerse your device in water. Do not place or store where it may fall or be pulled into a bathtub, shower, sink or toilet.
If you couldn't find the answer to your issue, feel free to submit a Replacement Request. Make sure you have your order number as well as the damaged device close by to check the serial number and batch-code.
