The primary purpose of Nu Skin Enterprises Philippines, LLC. (“Nu Skin”) and its Brand Affiliates is to sell high quality products to customers. If a customer or Brand Affiliate desires to return a Nu Skin product, then the following refund policy will apply to Nu Skin Members and Brand Affiliates:
Members
Nu Skin will provide a Member with a 90% refund of the purchase price of the product sold by Nu Skin to the Member directly if: the product is returned at the cost of the Member within 12 months from the purchase date; and the product is unopened and resalable.
Brand Affiliates
Nu Skin will provide a Brand Affiliate a 90% refund of the purchase price of the product (less applicable bonus) if: the product is returned at the cost of the Brand Affiliate within 12 months from the purchase date; and the product is unopened and resalable.
For further details including the refund policy for Business Support Materials, please refer to Section 4 of Chapter 2 of the Policies and Procedures.
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